Jet Ski Houston – General Cancellation Policy
We reserve the right to enforce our General Cancellation Policy.
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Same-Day, Weekday, Weekend & Holiday Cancellations
🚫 Same-day cancellations that occur on weekday, weekends or major holidays are non-refundable.
✅ A store credit will be issued for future use, subject to a $25 rebooking fee.
⏳ Store credits expire after 90 days and hold no cash value & are non-transferable. Any unused credits after 90 days will be considered abandoned and non-refundable.
Cancellations Eligible for Partial refund with advance notice
Reservations that occur during a normal weekday (excluding holidays) are subject to $25 cancellation fee per hour purchased with 7 days prior advance notice. (Cancelations are billed at 1 hour minimum increments)
Cancellations for Reservations with Insufficient Funds
We reserve the right to enforce our General Cancellation Policy & refuse service to guests who make reservations with insufficient funds.
No-Shows & Late Arrivals
❌ No-call, no-show reservations will be charged the full reservation amount with no refund or credit.
⏰ Late arrivals (more than 30 minutes past reservation time) will incur a $25 rescheduling fee (subject to availability).
Reservation Modifications & Additional Fees
✏️ Changes to an existing reservation for future rescheduling or adding a required rental deposit will incur a $25 service fee.
💳 Split payments using multiple payment methods outside of the original payment method will include a $25 processing fee.
📞 Manual reservations made via phone will require a $25 non-refundable booking fee.
🖥️ Reservations booked online via our website are FREE and do not incur additional fees.
How to Cancel or Modify Your Reservation
If you need to cancel or modify your reservation, please contact us: 📞 Phone: [832-495-7312]
📧 Email: JetSkiHouston@yahoo.com
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